We are thrilled to announce that iTech Workshop is rebranding to expEDIum. After more than a decade of providing our suite of products under the expEDIum brand, we have decided to take the next step and make expEDIum our official business name in the digital realm.
While iTech Workshop will remain our legal name, we will be doing business as expEDIum across all our platforms. Our digital marketing team has been working to conceptualize a fresh new logo for both the company and our product suite as part of this rebranding initiative.
By early 2024, we will be moving towards our new website, www.expedium.net, from our corporate website, signaling the beginning of an exciting chapter in our journey. This change is a testament to our unwavering commitment to innovation and our dedication to simplifying healthcare operations through progressive solutions.
We are excited to embark on this new journey and look forward to providing you with even better services and solutions under the expEDIum brand. Stay tuned for more updates and developments!
Embrace the convenience of real-time communication with our newly launched live chat option across all our websites – itechws.com, expedium.us, and expediumrcm.com! Say goodbye to lengthy response times, as our team is now just a click away, eager to engage with you.
Whether you have questions about medical billing, RCM, or any other inquiries, our expert representatives will be available most of the time to provide prompt and precise answers. We value your time and aim to make your experience with us smoother than ever.
Don't miss out on this fantastic feature; start chatting with us today and unlock a seamless channel for addressing your concerns and getting the clarity you deserve.
We are thrilled to announce our Returnship Program for Women, an initiative designed to provide support to women who have taken a career break and are now looking to re-enter the workforce.
This program offers a unique opportunity to gain hands-on experience, mentorship, and professional development, as well as the chance to connect with like-minded professionals.
We are committed to providing a safe and inclusive environment for all women who participate in this program. We believe that diversity and inclusion are vital for our company's success, and we are excited to welcome a talented and diverse group of women to our team through this initiative.
Stay tuned for more updates on our Returnship Program for Women!
Because of its ability to cut healthcare costs, enhance patient access to healthcare services, and to improve patient care quality, telemedicine has played a critical role in the health-care business. Telemedicine technology is simple to use, and as the field of telemedicine develops, additional benefits will become available.
Some have hailed the expanding use of telemedicine as a vital "silver lining" of the COVID pandemic, assuming such a thing exists for such a big disaster. During the first fearful weeks of the pandemic, most people did not seek medical help from their doctors. Telemedicine has quickly progressed from a niche service to a major modality of care delivery.
In this telemedicine business, Covid-19 had worked as a catalyst. The number of telehealth claims in the United States was only 6.6 million in 2019, but it climbed to 160 million in 2020. It is predicted to settle down at 130 million in 2021, but we are yet to grasp the new normal in the Telehealth interaction.
Since the epidemic, we've observed clinics processing more telemedicine claims in our expEDIum system. expEDIum plays a crucial role in reimbursing any patient for telemedicine services supplied by any provider. The number of Medicare beneficiaries who use telemedicine is increasing week by week, from a low base of telemedicine claims.
It was just a handful of claims in 2019 processed through expEDIum, however, it had shot up to 55K claims in 2020 and we expect it to settle down at 60K in 2021. These claims are from Community Health, Behavioural Health, Mental health, General Practice, Pediatrics, Psychiatry, Rehabilitation, Gynecology, Family Medicine, Gastentrology & Women's health.
expEDIum now supports Multiple Practice NPI (Billing Provider NPI) and Tax ID configured in the account setup to be used from patient statements and patient ledger from a single account. Previously, users could not create a patient statement with Practice specific NPI & Tax ID information as that data would appear under single Primary Practice NPI and Tax ID; now, a clinic can make a patient statement for each Billing Provider NPI and Tax ID.
With this feature, the user can
This feature is helpful for the clinics to create patient statements for the additional practices from the primary practice account with different Practice NPI & Tax ID that are configured in a single account.
expEDIum medical billing always has been about making your medical billing automated. iTech has added a new feature called secondary cross claim creation and cloning. Now the user will be able to create a UB-04 secondary claim from a posted CMS-1500 primary claim on a button click and vice versa.
For example, in some instances, in a surgery centers, if a patient is having secondary insurance that requires a professional (CMS-1500), previously, you had to create this secondary CMS-1500 claim manually from the UB04 Primary claim. But, with expEDIum, you need not worry we have it covered through our feature “Cross claim,” where you can create a primary claim to secondary claims (Professional to Institutional or vice versa) in just a button click. This feature will save a tremendous amount of time in secondary claim creation & increases the cash flow for the clinics that process both professional and institutional claims.
To do seamless online payments from Patient Ledger. The “expEDIum Pay” is a PCI-DSS certified standalone payment service application to route the online payment transactions for patients registered under a clinic/hospital in expEDIum Medical Billing through the chosen payment gateway.
For example, in some instances, in a surgery centers, if a patient is having secondary insurance that requires a professional (CMS-1500), previously, you had to create this secondary CMS-1500 claim manually from the UB04 Primary claim. But, with expEDIum, you need not worry we have it covered through our feature “Cross claim,” where you can create a primary claim to secondary claims (Professional to Institutional or vice versa) in just a button click. This feature will save a tremendous amount of time in secondary claim creation & increases the cash flow for the clinics that process both professional and institutional claims.
For a biller to handle aged / denied claims, they must know the status of the claims. Making calls to the Payers can be time-consuming and costly for the clinics. So, iTech has introduced a "Seamless Claim Status Inquiry" feature in its expEDIum Medical Billing (eMB) product to make seamless inquiries from the original claims submitted through eMB. The inquiries can be driven from the aging claims, originally sent from eMB, perform the inquiries and all the responses are received in real-time, reconciled with the original claims and results presented in readable fashion. The inquiries can be performed one at a time or in “bulk” for a given payer or for a given set of ageing claims across multiple payers.
We currently use Exchange EDI as our preferred clearinghouse for performing claim status inquiries and using this feature would incur transactional charges on inquiries performed.
iTech has added a new feature recently called “Annual Amount Cap” mainly for Public Health clinics in expEDIum medical billing. In Annual Amount Cap feature, the amount can be collected from the patients for certain SFSs (sliding fee schedule) program and it will be deducted from the precalculated annual cap balance based on their annual income.
This feature would be helpful for public health clinics to track and alert users on the annual cap balance for a patient, each time a patient payment transaction is added to the patient ledger.
The clinic also gets the privilege of editing, creating, printing, and adding transactions once this feature is made available for them.
This new feature will enable the clinics to keep track of Annual Amount Cap Balance easily and once a patient has hit the Annual Cap the Clinics will be alerted, and then they will be able to write off the patient balances for those programs on the claim ledger for that patient until the year is over.
We have always kept up with the industry standards and customer's demands and implement new features in every release of our software and solving the customer’s problem and adhering to their demands has always been our top-notch priority.
Medical treatments are expensive, many patients cannot afford to pay their medical bills at one shot, which makes it harder for providers to continue to give their medical services to patients. iTech has added a feature called “Patient Payment Agreements” (PPA) in its Medical Billing Software. It is a simple agreement where the patient agrees to pay a certain amount over a period until completely paid. This feature is available for clinics where we have an agreement template inbuilt for each clinic.
The PPA feature access is available to the operators/users under a practice account based on the privileges configured by the administrator.
Once the feature is enabled for the clients the user can create agreements, manage the documents, and manage transactions against the PPA in ledger.
This feature will help providers, clinics, hospitals to collect more co-pay efficiently. In addition, it will make it easy for the patient to pay their expensive medical bill by dividing it into a monthly payment.
iTech has always ensured that customer problems are solved and serving clients is our priority. Currently, iTech is working toward enabling online payments to make this feature even more seamless by adding automatic credit card charges with this feature. Stay tuned for more from iTech.
iTech has been serving the US market with expEDIum Medical Billing(eMB) for about a decade now, recently iTech has introduce expEDIum Report(eR) for the iTech clients, to access various reports from a separate application.
expEDIum Reports(eR) include state specific compliance data reports and other high-volume reports. The application is supporting the following State Data Reports – SPARCS (NY), THCIC (for Texas), AHCA (for Florida) & CHIA (for Nevada)
eR securely connects to the main eMB database over private virtual cloud (VP) using private IP. Hence, the user can use the same login credentials used for eMB to login to expEDIum Reports. Upon logging into the eR, users can generate their own respective state report from their billing data in the eMB.
iTech will continue to add more compliance report for other state in eR to make billing easier for the billers across USA. Stay tuned for new updates from iTech.
Many medical billers receive the superbill scan & patient demographic data as separate silos, and then they 'assemble" all data into a claim. As it is a time-consuming process for a biller, iTech has introduced ESB in its expEDIum-billing module.
The ESB is customizable for each clinic, and it carries the patient, clinic information, and encounter information. Besides, the clinic does not have to enter the patient information and clinic information as it will auto-populate in the form field.
This feature will make charge entry much easier for the biller, as upon submitting the form, eMB can pull in the data and create a claim, all that remains is for the biller to scrub the claim and submit it. Not only that clinics will be able to print the ESB and give it to their patient to carry with them.
We are taking one step at a time and making it simpler for our clients. For more updates on what’s coming up next check here https://www.itechws.com/releasenote
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